Terms of service

Welcome to Punch’s Plush. By accessing or using our website and services, you agree to comply with these Terms of Service. Please read them carefully.

1. General

Punch’s Plush operates this website to sell merchandise related to our brand, including plush toys, keychains, mugs, apparel, and accessories (the “Products”). By purchasing from our store, you agree to these terms.

2. Orders and Payment

All orders are subject to acceptance and product availability.
Payment must be completed at the time of purchase via our approved payment methods.
You agree that no chargebacks or disputes will be made outside the terms described here.

3. Returns and Refunds

Returns or refunds are allowed within 15 days of purchase.
After 15 days, no refunds or returns will be accepted.
Returned items must be unused and in original packaging, with proof of purchase.
Customers are generally responsible for return shipping unless the product arrived damaged or incorrect.

4. Shipping and Delivery

We aim to process and ship orders promptly, but delivery times depend on location and shipping method.
Punch’s Plush is not responsible for delays caused by carriers or customs.

5. Limitation of Liability

Punch’s Plush is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our products.
By purchasing, you acknowledge and accept that all sales are final after 15 days.

6. Intellectual Property

All content on this website, including images, logos, and product designs, are the intellectual property of Punch’s Plush.
Unauthorized use of our content is prohibited.

7. Governing Law

These Terms of Service are governed by the laws of Canada, without regard to its conflict of law principles.
By using this website, you consent to the exclusive jurisdiction of Canadian courts.